Cetta

Privacy Policy

Last updated: November 9, 2026

Cetta ("Cetta," "we," "us") helps you plan and book events — booking venues, food, bar service, staff, and rentals together in one place. This policy explains what we collect, how we use it, and the choices you have. It applies to our website, our iOS app, and the services we provide (together, the "Services").

Information we collect

Information you give us. Your name and contact details (email, phone), event details (occasion, date, time, guest count, location/address), the vendors and packages you browse, save, or book, messages you send, and support requests.

Payment information. Payments are processed by our payment provider (Stripe). We do not store full card numbers; we receive limited details such as the last four digits, card brand, and a payment confirmation to manage your booking.

Information collected automatically. Device and app information, log data, approximate location derived from your IP or a ZIP you enter, and usage activity, collected through standard technologies such as cookies and similar tools on the web.

Information from vendors. When you book, vendors may share booking status and event-related updates back to us so we can keep your event hub current.

With permission, we share a vendor's latest precise location with only their host during a trip, keep no location history, and delete the point when sharing stops or after six hours.

How we use information

To provide the Services — create and manage your account, show availability for your date, process bookings and payments, and connect you with the vendors you choose. To send booking confirmations, reminders, and service messages. To provide support, keep the Services safe and prevent fraud, improve and develop features, and comply with legal obligations. With your consent where required, to send you marketing about Cetta (you can opt out anytime).

Your saved ideas and shared parties

Your boards and saved web pictures are private to the people you invite. A public profile shows only the parties you chose to share and that were approved for Ideas. Taking a shared party down removes it from the profile and public Ideas.

Ideas uses your upcoming occasions, your own saves and the ideas you open on Cetta to order public ideas for you. Opens from the last 90 days can affect that order. We do not use outside trackers or another person's private saves to choose your ideas. The Save to Cetta bookmark sends a page link only when you click it.

How we share information

With vendors you book or request, so they can fulfill your event (e.g., your name, event details, and delivery/service address).

With service providers who work on our behalf, under contracts that limit their use of your information: Stripe (payments and payouts), Fly.io and Neon (hosting and database), Twilio (sign-in codes and texts you opt into), Resend and Microsoft (email), Google (address suggestions, arrival estimates and trip maps), and Expo (app updates and notifications).

With OpenAI, only when you ask Cetta to design an invitation. The description you type and the party details on the invitation (title, date, time, place, and any address you choose to print) are sent to OpenAI to draw the artwork. Guest lists, dietary notes and contact details are never sent. The invitation designer says this and asks before the first design. Under OpenAI's API terms, what we send isn't used to train its models.

With the organizations you buy tickets from — your name and email on the order, so they can admit you and answer questions.

For legal and safety reasons — to comply with law, enforce our terms, or protect the rights, property, and safety of Cetta, our users, and the public.

In a business transfer — as part of a merger, acquisition, or sale of assets, with notice as required by law.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Text messages (SMS)

Cetta only ever texts a number its owner typed into a Cetta form themselves. Our full SMS messaging & consent page shows each opt-in exactly as it appears, with samples of every message we send.

Reminders. When you claim something on a potluck sign-up sheet you can leave a mobile number and tick a box, unticked by default, agreeing to one reminder text about that party, about two days before it. Leave the box unticked and we won't text you. We record the time you ticked it and the words you agreed to.

Sign-in codes. You opt in by entering your own mobile number at sign-in and asking for a code; one code is sent per request, never on a schedule.

Invitations are not texted by Cetta. When a host adds you to their guest list, we email you if they gave us your email address. If they only have your mobile number, the host sends the invitation from their own phone — Cetta does not send it. We never buy phone numbers or use them for anyone else's marketing.

Message and data rates may apply. Reply STOP to any message to stop receiving them, or HELP for help. Opting out is honoured immediately and applies to that number across all Cetta texts; sign-in codes stop too, so you'd need to sign in by email instead.

We do not share or sell your mobile information. Mobile phone numbers and SMS consent are never shared with or sold to third parties or affiliates for their marketing or promotional purposes. Phone numbers are shared only with the providers needed to deliver a message you asked for (our SMS carrier), and with the host of an event you gave your details to — who sees what you gave their event, and nothing more.

Opting out of texts does not close your Cetta account. To have a number removed entirely rather than just unsubscribed, email support@trycetta.com.

Your choices and rights

Delete your account any time — in the app (Profile → Delete account) or on the web (Your account → Delete your account). Deleting removes your name, email, phone, addresses, guest lists, comments, messages, invitations and devices, and signs you out everywhere. Records of payments and payouts are kept, without your name, where tax and dispute rules require it.

Report and block. You can report any comment, message, photo or event to us (the ⋯ menu beside it), and block a person so their comments and messages no longer appear for you. We review reports promptly and remove content that breaks our terms.

You can access, correct, or delete your account information, and opt out of marketing emails using the unsubscribe link or by contacting us. Depending on where you live, you may have additional rights (such as to access, delete, correct, or port your data, or to appeal a decision). To make a request, email us at the address below; we will respond as required by applicable law and will not discriminate against you for exercising your rights.

Data retention & security

We keep personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards designed to protect your information; no method of transmission or storage is 100% secure.

Children's privacy

The Services are intended for adults (18+) and are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, provide additional notice as appropriate.

Contact us

Questions or requests? Email support@trycetta.com. Cetta — Kansas City, MO, USA.